What are the different services offered by S&T STEPS?

S&T STEPS empowers your transformation through a diverse range of services:

• Personalized Training: Craft your journey with expert guidance from our dedicated trainers, tailoring a program to your unique goals and preferences.

• Group Classes: Ignite your inner athlete and find your tribe in our energetic group fitness classes, offering options for every fitness level and desire.

• Massage Therapy: Melt away stress and rejuvenate your body with a therapeutic massage from our licensed therapist, promoting relaxation and promoting optimal recovery.

• Additional Services: Enhance your journey with options like fitness evaluations, nutritional consultations, and injury rehabilitation support.

Who are your trainers and what are their qualifications?

We have two trainers here at S&T STEPS: Tim: who is fully qualified with a Diploma of Fitness, an advanced Diploma of Nutrition and is currently undertaking a Bachelor of Exercise Science majoring in Sports Psychology; and Stacey: who is fully qualified with Certificate III & IV in fitness, a Diploma of Remedial Massage and a Degree is Sports Therapy.

What makes S&T STEPS different?

We stand out by tailoring personalized training plans to your goals, preferences, and limitations. Forget cookie-cutter routines! We create a supportive and fun environment where you'll enjoy your workouts and witness real progress. You'll experience the positive energy of our passionate trainers and a community that cheers you on every step of the way.

What kind of atmosphere can I expect?

At S&T STEPS, you'll find a welcoming and inclusive atmosphere where everyone feels supported, regardless of their fitness level. We prioritize positive vibes, motivating guidance from our trainers, and a focus on making your fitness journey a fun and rewarding experience. Come in, feel safe, and get ready to sweat with a smile!

What is your cancellation policy?

We understand that life happens and we hate seeing our clients miss out on their sessions. Our current cancellation policy is 24 hours for Massage and Personal Training, with full cost being charged for late cancellation or no-shows. Classes are able to be cancelled up until the minute they begin with no charge.

How do I book a session with S&T STEPS?

Booking a session is a breeze! You can choose the convenience of online booking through our website or message us directly. Whether you prefer the digital route or a quick facebook or website message, we're here to make your booking process smooth and effortless.

What payment methods do you accept?

We make payment easy and convenient! We accept a variety of popular methods, including major credit cards, debit cards, or cash.

Do you offer any free consultations or trial sessions?

Absolutely! We believe in letting you experience our approach firsthand. We offer one free trial session, either for personal training or a group class, so you can see if S&T STEPS is the right fit for you. We also provide free consultations to discuss your goals and answer any questions you might have.

Can I bring a friend or family member to my session?

While we encourage a supportive environment, friends and family members need to book their own sessions to participate in workouts. They are completely welcome in all sessions though, just message us to get them started.

What are the best fitness options for beginners?

We don't believe in one-size-fits-all solutions, especially for beginners. Stacey & Tim will design a personalized program that considers your fitness level, interests, and any limitations. We offer a variety of beginner-friendly options, including bodyweight exercises, circuit training, and personalized guidance.

Do you offer personalized fitness plans?

Personalized plans are our specialty! We will craft a tailored program designed to achieve your specific goals, address any limitations, and evolve with your progress. We'll keep your plan updated and monitored to ensure you stay on track and reach your desired results.

Can you help me achieve specific fitness goals?

Whether you want to lose weight, gain muscle, improve endurance, or train for a specific event, we are here to guide you every step of the way. We'll work with you to create a personalized plan that helps you reach your goals safely and effectively. Think of us as your dedicated motivators and expert partners in achieving your fitness dreams!

What types of nutrition advice do you offer?

Tim, our resident nutrition expert, can provide tailored nutrition plans for your specific needs and goals. We also offer general dietary guidance and resources to help you make informed choices about your food intake, ensuring you fuel your body for optimal performance and well-being.

Is there a minimum contract term for memberships?

Nope! We believe in commitment-free options. Choose the class or personal training pack that best suits your needs and pay as you go, without any long-term contracts or hidden fees. We want you to feel comfortable and confident in your decision to join S&T STEPS.